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Currently, you can pay using Visa, MasterCard, Western Union, Qiwi and bank transfer. More payment options will be available on Aliexpress in the Future.
Your money is deposited securely by Aliexpress. Money is released to us only after you confirm delivery.
If you need more help for making payment, please click here:
LEARN HOW TO PAY
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kawa's Store support shipping to majority countries worldwide, if you can not find your country in the address option list, please contact with us.
In normal condtions, packages shall be shipped in 3~5 working days after valid payment.
All goods shall be inspected carefully before packing.
We ship orders strictly according to order address, if there is any changes of address, please inform us immediately before we shipping it out.
Time of delivery is counted after package shipped out, not time of placing order.
For packages shipped via EMS, DHL or other courier, majority packages would arrive in 5 ~ 15 days. Please understand and cooperate with us if the customs hold package for inspection.
Delivery time via post service(for reference only, delivery time would be affected by many factors):
7~22 Days: Asia, North America
12~39 Days: West Euro, Mid-East, Oceania, East Euro
30 ~ 65 Days: South America, Africa, South Africa
The customs held packages for inspection, please understand and kindly wait for the goods, you can also inform us to extend order protection time.
For any papers or help needed for customs clarification, please inform us, we shall reply you promptly.
The product selling in our store does not include any local taxes, nor we are obligated to pay local taxes. Please note this before ordering, especially for customers from Argentina.
For any question or problem towarding products sold or not sold from Kawa's Store, you are free to contact us, we shall reply you promptly.
We are all fishing enthusiast, we would be highly appreciated to any suggestions for improving our product quality and service standard.
We offer warranty service life span long, we care for what you care. Replacement or compensation shall be made according to per situation.
Service time: 8:20 a.m ~ 23: 30 p.m. Monday~ Saturday, you can also left us message if we are not there to reply you in real time.
Q: How to make payment?
A: you can pay using Visa, MasterCard, Western Union, Qiwi and bank transfer.
MORE INFO.
Q: Can you do customize service?
A: Yes, Kawa's Store offer personalized service for some products, you are welcome to inquiry with us.
Q: How long can I receive my order?
A: Please review above column "time of delivery".
Q: What if I didn't receive my product or received problem item?
A: Please contact us immediately if there are any problem, we will help you solve the problem timely. Please do not promptly give negative comments".
Q: How to get an extra discount?
A: We will make discount or coupons time to time, please click "ADD TO STORE LIST" in our store gate page; another way is sharing us with your catches with our products.
Q: Can I ask you other questions?
A: Yes, we are allowed to answer any questions customers may have and would be happy to reply in the scope of our knowledge.
Your satisfaction is our persuite, please rate us 5 stars rates and positive comments.
Please not give negative comments or 3 stars or below before contacting with us, the best way to solve problem is talk to us.
If you are dissatisfied for any reason, please contact us before leaving feedback. We strive to ensure that you are satisfied with our purchase and will do everything we can to make sure you have a positive experience.
NOTES:
Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
